Make Room For The Stuttering

Posts Tagged ‘public stuttering

I had an insightful conversation last week with a friend. We were discussing work and the impact of stuttering and how we deal with it when “it” comes up. My friend is not covert at all and could not hide her stuttering to save her life. So, its fair to say her stuttering is pretty obvious.

She and a partner have a successful business and she handles most of the marketing and is the on-line presence. New customers are “handed over” to the other partner to “deal with”. She thinks because her stutter is severe, it’s better and smarter to have her partner deal with “in-person” communication. Of course I disagree, but our choice  to talk about it offered valuable insight.

My friend is very good at what she does. So good, in fact, that she is repeatedly asked to present at conferences. She repeatedly declines these invitations to speak. When I asked why, she said, “well, its obvious. I can’t convey my message”. I pressed her, by asking “according to who?” If she has never presented at a conference, then she doesn’t know her message won’t be conveyed. Right? We can’t be afraid of what we don’t know!

The plot thickens. She very matter-of-factly and honestly told me she fears tricking and cheating people. Huh? I did say that – HUH? She is a great writer, and a loud internet presence. She tells the truth like she sees it, honestly expresses her opinion and says what she thinks, all of the time, even at the risk of pissing others off. That’s why she is so good!

So she thinks people will expect the same loud, brash, “say-it-like-it-is” real person they know virtually. She said people will be disappointed when they meet her in person, and she opens her mouth, and st-st-st-st-stutters. That she will have cheated them. I did not understand this and pressed on boldly (uncharacteristic of me, I know!)

She told me people pay thousands of dollars to attend these professional conferences, and that many would sign up for her talk based on name alone. (Wow, to be that self-confident! She can be, because she’s that good).

Then, when she began to talk, or try to, or block or make painfully uncomfortable facial grimaces, people would know. She would be exposed for the fake and the fraud that she really is. That she is not who they were led to believe she was. And that they had been robbed of their money and would feel cheated. And deserve their money back!

I offered gentle reassurance that of course people wouldn’t be that shallow. That professional adults would absolutely accept her for who she is. And she just looked at me and said, “well, if I stuttered like you do, sure maybe. But that’s not going to happen in my case. And we both know it”.

So my friend asks her fluent partner to handle all of the presentations. For the sake of the business. She says sure, she feels a little guilty, pushing all that extra work on to one person. She hopes that it will soon get easier to share the workload when they get up to speed and bring on a third person.

A person that can speak. That will not deceive conference attendees. That will not demand their money back because they felt cheated.

What do you think?

Today’s post is inspired by new friend Anna, who was featured in the January 2011 edition of the Toastmaster magazine. She was also a featured guest on “Women Who Stutter: Our Stories”, in Facing The Monster – Episode 44.

Anna contributed some great comments on the most recent episode featuring Nina G – Standing Up. Anna notes the importance of “fluent stuttering”, which is a term described by Van Riper in the classic stuttering book, The Treatment of Stuttering.

Someone once told me, “if it’s any consolation, at least your stuttering is easy to listen to”. I remember thinking, “why did she have to add the disclaimer phrase, if it’s any consolation?” To me, it sounded like she was paying me a compliment, but framing it as a negative, as if we are not ever supposed to say something positive about stuttering. Well, Anna de-bunks that and more!

I want to share Anna’s recent comments about “fluent stuttering” and how it can be attained by focusing on “the outside” rather than “the inside”.  I like to think of that as quieting our inner self-talk!

Pam,thank you for yet another wonderful pod cast. Nina is another example (one is you) of a person who has something that I call “fluent stuttering”. This means speaking confidently and passionately, without avoidance and fear. The difference with this kind of stuttering from “typical stuttering” – that which can be monotone, deliberate, struggled, or covert speech (I had this too) – is that such fluid stuttering is easy to listen to. In a while you stop noticing the stuttering just as you stop noticing a bit of an accent or some other different speaking pattern.

Speaking openly, expressively, without holding back is a very real goal. I myself aim for total fluency, but if I end up with fluent stuttering instead, I will be just as happy. By the way, I also learned a lot when I enrolled in a clown class – I am not performing on a real stage, but the whole approach to performing – learning how to interact with an audience and feeling confident on stage – is very valuable.

One great thing I learned in clown school is about directing your attention outward. We have lots of exercises to make sure that we focus on the outside rather than staying inside our heads. We, people who stutter, are usually all inside our heads – watching ourselves, anticipating stuttering, trying to figure out listeners’ reaction etc.

Having your attention concentrated on the outside allows you to enter the state of fluency and freedom of fear. The moment you go inside your head (I wonder how I am doing, do they like me?), you get tense and nervous. Nina’s confidence  on stage indicates that her attention is out there, she is connected to her audience. This is what makes Nina and others so fluent, despite stuttering. Fluent stuttering sounds strange, but it is a real phenomena and one that everyone can learn how to do.

I just loved Anna’s thoughts and honesty, especially sharing that she took classes at Clown school. How exciting is that? What do you think of Fluent Stuttering? Can you see yourself doing that and being happy with it, as Anna suggests? Let us know your thoughts!

I had an interesting conversation Sunday with a friend. She wondered out loud what will happen when the attention surrounding “The King’s Speech” dies down and mainstream forgets about the movie. They will, you know.

By the end of the year, people who don’t stutter won’t even remember the movie. Attention will shift to the slew of movies that are always released at the end of the year, just in time for Academy Award buzz.

My friend mentioned that someone told her that right now, the movie almost makes it “cool to stutter”. A year from now, we will still have to worry about sending the message that it is “OK to stutter”.

In this fast paced world, people’s attentions spans are about as long as my pinkie-finger. We move from one thing to the next at lightening speed. I even have trouble these days recalling what I said an hour ago, unless I write it down. And then I can’t always even read my hand-writing any more. And speech recognition software doesn’t work well if you stutter! I tried it years ago!

So what do we do? How do we keep a reasonable focus on stuttering and remind the world that we are here, competent and able?

Another friend posted on Face book that the DVD and Blue Ray for “The King’s Speech” will be available on April 29, 2011. Who needs to know that? Who will buy the DVD? My bet is that most sales will be to us – people who stutter and people who care about people who stutter.

So we will need to continue educating others, raising awareness, talking about stuttering openly and advocating for ourselves. That includes keeping our blogs and podcasts alive and current, encouraging people who stutter to step out from behind the shadows and do everything we can to eliminate bullying of kids who stutter and workplace discrimination of adults who stutter.

That stuff will still happen. Kids will be teased and adults will be passed over for opportunities because people just don’t understand something outside of their “own world”  realm.

Reminds me of a comment I saw posted on one of the stuttering email groups a few months ago. A woman asked, “are there any women who stutter in high power, visible,management positions?” Like CEO or Executive Director of known businesses?

We hear about Jack Welch of GE (20 minutes from me) and John Stoessel of 20-20 News (but he records his broadcasts and edits out stuttering). And here in my community, we have a male Mayor who stutters. But where are the women who stutter?

That’s why we will still need to keep talking and making our voices heard long after this movie is forgotten. For the kids who come behind us, and for the women who stutter openly that are not visible in those high level positions.

I recently met a woman who stutters who is her company’s Chief Branding Officer and the company is very successful. Hopefully, we will hear her story soon.

But in the meantime, we can’t complacently ride the coat tails of this movie. We who stutter every day and make room for it in our lives will have to be stronger and louder than ever to keep teaching the world that we are OK and what we have to say is important.

What do you think?

A covert stutterer posted this question on one of the email groups. It generated lots of discussion and opinions. Another covert woman asked how do we actually show our stuttering at a Toastmasters meeting and “let the cat out of the bag”.  This is what I shared as a response, not realizing that I had remembered this so clearly.

One of the best topics for a person who stutters to give a speech on is stuttering. That’s how I desensitized myself when I joined 4 years ago. My first speech the – “ice breaker” – I told my stuttering story, complete with how I tried to hide it, faking it, how I pulled it off, how it made me feel, etc.

The “ice-breaker” is supposed to be 4-6 minutes. Mine was 15  minutes, because I got emotional and choked up, and did not think I could finish. There was this huge long pause – a wait, actually – and all eyes were on me. This was the first time I had ever told people I had been hiding stuttering all my life. I was fired on May 4, 2006 and I gave this speech on May 23, 2006.
 
While the room waited for me to compose myself, a funny thing happened. I could feel the energy in the room shift. No one was annoyed, no one was rolling their eyes, no one was being dis-respectful. In fact, I could feel most of them “willing” me to finish. I don’t think they were going to let me out of the room unless I finished.

No one said a word. It was utter silence for 1-2 minutes, which seemed forever, and I willed myself to plod along and finish. I swear I felt that energy pushing me to finish.

When I was done, they all clapped like they do for everyone as I walked back to my seat. By then, my heart was pounding and tears were streaming down my face. There was more silence, as everybody wrote little comments about how I had done and put them in a basket and passed them to me. Next, the person who had been assigned to be my formal evaluator stood up and gave his opinion of how I delivered my first speech.
 
As he spoke, fresh tears erupted, as I realized what I had just done. I had just done the scariest thing I could ever have imagined doing to a bunch of strangers. My evaluator, Jim (who became my unofficial mentor) stood at the lectern for a sec, then began his evaluation by uttering one word: “Bravo”.

He said he and every person in the room learned as much as they ever would that night about me, about my courage, my resilience, my desire to communicate, my writing skills and my spirit. He talked of things like wearing my emotions on my sleeve, risking being vulnerable, daring to be so personal in a first effort. He also reminded me of time limits, which I can laugh about now, and how I had started a journey that he hoped I would be compelled to finish.
 
People came up and hugged me after as the meeting got over, and I did not read the little slips till I got home. All of them said something similar – that is was one of the most inspirational first speeches they had heard.
 
A year later, I gave my 10th speech, and Jim was my evaluator again. He referred back to that night, and many of the same people were there. I still go over time a lot, I still get emotional when I share personal stuff, but that’s what makes for compelling speeches.

People want to hear things that are interesting. Even people who don’t stutter can relate to identifying fears, working to overcome them, doing things anyway, feeling struggle and triumph at the same time.
 
Lots of people in my club affectionately refer to “Pam’s first speech” as an example of what Toastmasters can do for a person.
 
In my remaining 9 speeches of the first level, I talked about stuttering twice.. One objective was to speak on something I had researched. So I spoke about the origins of stuttering, best estimates at causes, resources – including support and therapy. I demonstrated the different ways a person might stutter. That was easy. I knew how to stutter.
 
The other speech was on Voluntary Stuttering, as related to helping people get over fears. I related fear of water to a person gradually stepping in, getting their face wet, holding their breath, dunking in water, etc, and what a person afraid of heights might do. Then I explained how voluntary stuttering helps to break the fear someone may have of stuttering publicly. I had everyone try it with a partner and had them do repetitions on their names. 
 
Tackling the fears we have at Toastmasters is as easy as talking about what we know best.  When we talk about what we know best, its easy. We already know the material.

Sounds easy coming from someone who has already done it, but I will never forget how it felt when I made that first speech. My heart thumped, my chest heaved, my cheeks were warm, my eyes were moist. How it felt walking up to the front, how it felt walking back to my seat, how it felt watching everyone write those little feedback slips – WHICH I STILL HAVE – and how it felt to hear a veteran Toastmaster say in his evaluation that I had inspired him and others.
 
We all have a first time doing everything. Members of my club tell me all the time they still have their first comments slips, they still remember the anxiety, the fear, the relief, the PRIDE. Everybody feels it – stutter or not. Most people rank public speaking as the greatest fear, even over death. At a funeral, most people would rather be in the coffin than delivering the eulogy.
 
We all have to communicate in life. Toastmasters gives ALL OF US a place to practice, get feedback, and realize, that everybody has their own sweaty palms, dry throat, pounding heart, nervousness, desire to flee . . . .  not just us.

Toastmasters has the potential to change lives. Check it out. Find a meeting near you and visit.

I recently read on one of the stuttering forums that a good way to desensitize yourself to your own stuttering is to watch yourself stutter in a mirror. Thing is, I don’t stutter the same when I am alone with the guts to look in a mirror.

The week before Christmas I facilitated a story-telling circle with a very supportive audience. These were people who understand the value of sharing our stories, as any one story has the potential to trigger an impact on someone else. So this group were wonderful listeners. I felt very honored sharing some of my stuttering stories with them, one a very personal one that I had never shared the way I did that night.

It was very empowering for me to tell my stories, especially to an audience of people who do not stutter. And because it was story telling, which is very different from giving a speech, I did not use notes. So I wasn’t quite sure how it would unfold, as I planned to just tell from the heart.

I knew it would be special, so I had a friend record the three stories I told. I wanted to have a record of what I told. I spent a lot of time editing the video clips, as I planned to share the clips, my message, with others.

It was very hard watching the videos of myself telling and stuttering. It is one thing to hear myself stutter, like when I do the podcasts or even just hear myself talking to others. But to “see my stuttering”, it kind of brought tears to my eyes the first time. I saw how deliberate I was, I saw what my pauses looked like, I saw what mutiple-repititions looked like. A couple of times, I saw one eye squeeze closed when I blocked. And I saw some physical tension.

Watching myself tell my stories and stutter very openly with people I did not know well was very emotional, very poignant for me. I wondered as I watched (the video) what the listeners thought as they watched me.

It was not easy watching the first time. But I did watch several more times and it was easier. I caught the point where I almost choked up, but didn’t. And I realized that sometimes I stutter a lot, and sometimes hardly at all.

I don’t think I could ever purposely practice stuttering in front of a mirror. It would be contrived, not real. It would not help me be anymore comfortable stuttering publicly.

It takes a lot of guts to be who you are in the  many different areas of our lives. And to look back on those moments and realize just that. Watching myself be myself in front of others can’t be replicated in private with a mirror.

Real life needs us to be ready to be ourselves when it counts. When sharing our gift of self can make a big difference.

As a person who stutters, I once believed no one would want to listen to me talk for any length of time. I had gotten “the look” too many times. You know the one I mean. When the listener first realizes something is different, and the look of surprise appears.

Their eyebrows arch, eyes widen, and then they quickly glance away. Then, maybe thinking that to be rude, they look back for a second, and quickly break eye contact again. Then they look distracted, looking at their watch, or a clock, or suddenly seem fascinated with the cracks in the ceiling tiles. They look everywhere but at me, the person talking and stuttering. Amazing how this can be read in seconds.

This week, I am pushing outside of my comfort zone in a new way. I have been a member of the Inter-Faith Story Circle of the Tri-City Area for just less than a year. I will facilitate the December circle and talk about my stuttering journey, to people who don’t stutter. Some of them may have never heard a real stutterer stutter.

I have a theme, “Stories of Trust, Leaps of Faith and Courage”.  I plan to open with a reflection and tell three stories. Then, circle members will be invited to share a story of their own, if they wish. It becomes a story swap. We do not process, offer feedback or applaud. We just listen and let the stories in. As a gesture of acknowledgment, members gently rub our hands together after a story is told.

In preparation for the circle, one of the seasoned tellers offered to “listen out my stories”. We met last week in a coffee shop, and over tea, I told my stories and she listened, really listened. She had a notepad with her and shared that she might jot some thoughts for feedback after. I was a little worried about that. But I didn’t need to be. She was a seasoned listener.

As I told, I “watched her listen”. She never took her eyes away from me. She was entirely present. Her facial expressions matched my tone. She took notes without ever looking down at her pad. Her eyes showed emotion, sometimes a smile, or look of surprise, or sadness, or wonder. Mostly presence though.

I stopped “watching her listen”, and just relaxed and told. I did not gaze directly at her, as suddenly I felt so free that someone was listening with intent, that I found more passion in my voice, used more imagery to describe a memory and used my hands to gesture. When I glanced at this woman, she was totally with me, listening, feeling the emotion of my story. As I neared the end, I felt overwhelmed with what I had shared to a near stranger. I choked up and my eyes brimmed over. I looked down for a second and back up. Her eyes were also watery and it was OK.

I had never had someone listen so intently, even as I openly stuttered. We paused and smiled at each other and then she said she wanted to share with me what she had heard. She offered me “appreciations” – told me all the things that had moved her and that helped create images in her mind as she listened.

I had expected to get “feedback” such as things I should change in my stories. Nope. This woman who I did not know very well just listened, appreciated, and told me that.

What an intimate experience to have had. I felt that what we had done had mattered a great deal that evening in the little coffee shop. I felt valued and alive. When we said good night and hugged, my eyes welled up again. We weren’t strangers anymore.

I had a big outreach presentation yesterday at one of my local high schools. I am beginning to know my material by heart and can give this talk almost effortlessly. I felt especially good because it was a morning presentation and I had more time alloted than usual. So I did not feel pressured or rushed, as I do sometimes. And I even had a remote for my multi- media presentation (a must with kids!) and found myself walking around the room with ease while talking.

I try to involve the kids in the presentations, by asking questions that I know someone will know the answer to. Trust me! This is  vital self-preservation when public speaking. While waiting for someone to respond, it gives me a chance to take a sip of water. You should drink lots of water when talking for a while!

When I started talking about our Information Technology program towards the end, I could see some of the kids looked bored. I asked how many of them had studied a different language. Almost every hand shot up, and they yelled out, “Spanish, French and Japanese”. I asked if anyone knew what computer language was. No one knew. I would just tell them. Nope, not that simple today.

Computers are machines that only understand binary language – the numbers zero and one. Those numbers can be translated into something that us humans can see, read and understand.

I had the biggest block on the word binary. It just wasn’t coming. It came out “bi-bi-bi-bi-bi-bi-NARY”. When I finally got past the “bi”, I pushed “nary” out so hard I was almost out of breath. That almost never happens. In that split second, my mind raced for another word for binary. I couldn’t come up with one – I’m glad I didn’t, but my natural instinct was to try. I also remember my eye squeezing shut as I pushed “nary” out and then I kind of looked around, and the weirdest thing . . .  no one seemed to even notice.

I had been in that “lost place” for those milliseconds, which seemed forever, as I pushed the word out . . . and no one even knew I had “gone anywhere” or what had even had happened.

I took a swig of water, paused and finished the presentation. What else could I do? Just let it happen and move forward, right? Right!

Episode 35 features Tsvetana Dimitrova, who hails from Sofia, Bulgaria.  Tsvetana works in academia. Her PhD is in Linguistics and she works at the Bulgarian Academy of Science in the Linguistics department.

She is the editor of a business newspaper, called the Bulgarian Daily. Tsvetana is also a member of the Executive Board of the Bulgarian Stuttering Association.

It is safe to say that this is one busy woman. I am privileged she took time late one night (to accommodate the 6-hour time difference) to share parts of her stuttering journey.

Listen in as Tsvetana shares memories from her childhood stuttering, early speech therapy experiences and family support. We also discuss public speaking,and how challenging and stressful it can be. She shares how she initially didn’t think she could succeed at speaking publicly as a woman who stutters, but happily proved herself wrong!

We also discuss Toastmasters, which is a world-wide organization to help people from all walks of life improve public speaking and communication skills. Her self-help group is aligned with Toastmasters, and all of the members are people who stutter. They record their speeches and post them on You Tube, to encourage, inspire and learn from each other. Tsvetana has also appeared on television, reporting about her experience using the Speech Easy device.

This was a great, honest conversation infused with some humor. Listen for when Tsvetana reminds us that “Stuttering is not a disease. You can’t catch it.” Words of wisdom!

Credit for the podcast safe music clip “Fireproof Babies” goes to ccMixter.

How does fatigue affect your stuttering? For me, I can almost predict that my smooth speech will “fall apart” towards the end of a long speaking event. I hate that phrase “falling apart”, but that is exactly what it feels like when I am tired and still need to press on.

I had a bunch of presentations to do yesterday, three in the morning and two in the afternoon. I do not specifically practice any techniques, but when speaking for a long time, I do tend to be more aware of my pace, try to pause more and use vocal variety (Toastmasters strategies). I also drink a lot of water.

As I tire, I can feel my speech change, despite paying attention to what I need to do to feel comfortable. I lose the energy needed to project my voice, which helps me maintain what I consider my “comfortable speech”.  The change happens noticeably – I have more repetitions, which when I notice and “feel”, I then lose my train of thought and start word finding.

It’s really not that big of a deal, because no one seems to notice but me. But I notice that I am noticing, as funny as that sounds, and I just don’t like being so aware of how my speech breaks down.

I stutter more when I am tired. Nothing profound, but I really notice it. What about you?

I had to smile when my friend Bob W used the phrase “walking naked in a fluent parade.” Bob and I are both in Toastmasters and have participated in Toastmaster Demo meetings at the annual National Stuttering Association (NSA) conferences. We also both contribute to the covert-s email group. There has been a lot of lively discussions there recently.

I had mentioned on the covert list that I had recently competed in my first ever Toastmasters contest. What an emotional roller-coaster that was! Bob commented that anytime a person who stutters speaks publicly at a Toastmasters event, it is like walking naked in a fluent parade.

The imagery of Bob’s simple statement grabbed me right away. I knew exactly what he was talking about, because Toastmasters is all about public speaking and communication, and when you stutter and risk letting your stutter out, you expose yourself.

I immediately visualized walking down a street in my birthday suit with all these other people clad in business suits. Yes, I would stick out, and everybody would notice.

That was the very reason why I would not compete in a Toastmasters contest for my first four years. I was afraid to stutter publicly in front of fluent people. Plus, I was afraid I couldn’t stay within the stringent time frames of Toastmaster competitions.

Well, through my journey with self-discovery, I realized how silly that was. I was only afraid of me. I wanted to see if I could do it – if I could compete with some of the best speakers in my Toastmaster area. So I did.

On October 18, I competed in the Division F-6 Speech Evaluation Contest. I did fine. I got up in front of an audience I didn’t know, and gave an evaluation of a speaker’s speech I had never heard before. And I stayed within time.

I was nervous and my heart was pounding so loud I was convinced everybody could hear it. Like in Edgar Allen Poe’s classic, “The Tell Tale Heart”. But of course, I was the only one who heard it. And I am sure I am the only one who heard my stuttering.

Did I win? No. Was I devastated? No. Was I glad I did it? You bet!

It was a good experience and helped me cross off another item on my list titled “I can’t do this because I stutter”.

Sure, stuttering publicly around others who don’t stutter can feel like we are naked in a crowd. It can feel scary and lonely and very vulnerable.

But it is also kind of special! Why? Because we are unique. We make an impact every time we find the courage to do something that we had been afraid to do.

In the words of my good friend Joe K, “stutter naked”.  Chances are you are the only one who feels naked!

Episode 29 features Suzana Jelčić Jakšić who hails from Zagreb, Croatia. Suzana has been a speech therapist for over 20 years, and currently works in a children’s hospital.

Suzana shares an important turning point in her life – both as a person who stutters and professionally as a therapist. She attended a workshop for specialists in stuttering and realized that she “didn’t have to be fluent”. That other therapists who stuttered were talking and expressing themselves.

She felt free to speak and to stutter if it happened. From then, she began accepting invitations to speak publicly. She felt comfortable to educate others about her specialty – stuttering.

Ten years ago, Suzana created and founded the Croatian Stuttering Association. She served as the Chair of the association up until last Spring. She is currently on the Board of the International Stuttering Association.

Listen in as we discuss Suzana’s early memories of stuttering, her parent’s reactions and early therapy experiences. We also discuss how stuttering is perceived in Croatia and important people in Croatia who stutter and have served as role models.

Suzana also mentions  Marilyn Monroe and about the difference between her female and male clients. She believes that women seem to be able to deal with stuttering easier than men!

Credit for the podcast safe music clip “Echoed” goes to ccMixter.

As always, feel free to leave comments and let Suzana know what a great job she did by sharing her story!

Three of my friends who stutter (all male in this instance) have said the same thing in different ways about feeling free to stutter comfortably. Now this is not a profound conclusion at all. It is merely just an interesting observation!

All three have said (in different words) in the last month that they feel very comfortable stuttering when they talk to another person who stutters. Specifically, they have noted that they feel very comfortable stuttering when talking to me. Now, I wonder, is it ME they feel comfortable with, or the fact that I am a woman who stutters? Would they feel comfortable stuttering with any woman who stutters? Hmmmm . . . . . .

My friend JT and I talk all the time. In person and on the phone. He frequently tells me about what a bad speech day he had at work. He almost never stutters around me, or if he does, it is very relaxed. I have asked him about that, and he always says the same thing, “I am so comfortable around you . . . . it’s not an issue. But at work, forget it!”

My friend AA and I talk a lot on the phone and he always seems absolutely comfortable stuttering with me, to the point that he easily tolerates me gently teasing him sometimes. He thinks I purposely pay him compliments just to get him to say “thank you”, which he always stutters on. (I don’t do it purposely; he really is a terrific guy and warrants me occasionally telling him so!)

My new friend BA and I have talked on the phone twice recently and both times he has mentioned that he feels quite comfortable stuttering with me, but works very hard at being covert at work and would never stutter publicly with ease with anyone else.

I could very well be reading way more into this than what is . . . .  we are all friends and friends feel comfortable with friends. But I wonder . . . . .  is there anything to the gender difference? Might men who stutter feel more comfortable stuttering around women who stutter?

What do you think? I’d love to know your opinion! Or tell me honestly that I am just imagining it!

I want to see how others feel about this. I sometimes feel self-conscious when stuttering, not always, but certain times when I stutter a certain way. And it feels odd considering I accept my stuttering.

For example, just last night,  I felt a wave of self-consciousness when I left work. I always say good night to the Maintenance guy. I am no fool – there are certain people you should be nice to. (Well, you should be nice to everyone, right?) If I want my trash emptied every day and an occasional box of tissue for the office,  I make it a point to chat briefly with him daily.

He is always the last one out of the building – he has to wait until we all leave so he can set the alarms. Sometimes he is waiting for us to leave, other times he is in his office down the hall. On those occasions, I usually yell, “Night, Doug!”

I almost never say “good night” because I never know how the “g” is going to come out. There, I said it. Guilty as charged. I stutter sometimes on the “ga” sound, so tend to avoid it when I have to yell my greeting. Silly, minor, trivial . . . . but I am very aware that I do that.

Well, last night I must not have been thinking. I yelled “Good night, Doug” and it came out “Ga-ga-ga-ga-ga-good night. ” Yikes. I felt it – so self-conscious, because the people I was walking out with heard it. Nothing happened. They didn’t comment, I didn’t get struck by lightning.

But I still felt that feeling – tightening of the chest, quick flush of the face, sped up heart beat. I also wrote about this on Feb 10, 2010.

Do you ever experience that? What makes you feel self-conscious about your stuttering?

I received a response from the Director of Rooms at the hotel I stayed at recently. I wrote that hotel employees had reacted to both myself and another person’s stuttering in a negative manner. This is what the director emailed to me.

I have to start by apologizing for your negative experiences while staying with us.  I have to assure you that this behavior is not conducive to our level of service.

And I personally do not tolerate any disrespect to our guests.  My four-year-old son goes to speech therapy because he struggles to communicate his thoughts into words, so I have a personal respect for you and your group.  I know through my son he gets very frustrated when he struggles with verbal communication.

Moving forward we will learn from these experiences and appropriately train our employees to afford the same respect to all of our guests.

On the flip side of your experiences, we have received lots of positive comments from other participants here attending the same meeting.  So I hope that your experience was isolated and not everyone was treated with disrespect.

Thank you for your feedback and I promise to work with our staff to correct their level of service.

I was happy and satisfied to get this feedback. I took the time to let the hotel know I had an unacceptable experience with staff, and this guy took the time to write back and share something of a personal nature.

In the past, I would certainly get upset when stuff like this happens, but I usually just let it pass and not do anything about it.

Now I usually feel strong enough to speak up and let someone know when they have reacted unacceptably. Who knows? This might just make a difference.

In an earlier post, I wrote about being on the receiving end of rude hotel staff who mimicked my stuttering. Granted, this was not the end of the world, but it bothered me and made me feel like I should have done more.

To bring you up to speed, when the guy repeated my word and laughed, I did speak up and say that stutterers often repeat words. He commented he couldn’t help it – that he found it funny.

Well, about 10 days later, the hotel sent me an online survey to complete, as they do to all guests who provide an email address. In the survey, I indicated that I had not been satisfied with staff courtesy. I gave a “0” rating out of a possible “10”on 2 survey questions.

Two days later, I received an email from a Guest Services specialist  asking what could the hotel have done differently for them to rate a “10” in all categories.

I took the opportunity to explain in detail what had happened and how it made me feel. I suggested possible solutions: increased training for staff on dealing with customer differences generally and specifically considering having a person who stutters come in and do a presentation on stuttering to guest services staff.

So far, I have not received a response. I hope I do. If so, I will share it here.


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