Make Room For The Stuttering

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I have been involved with Toastmasters for almost six years. I love it! It has changed my life and I tell people that all the time, especially new members and those who may be interested in learning more about Toastmasters.

This year, I have been serving as an Area Governor, which means that I lend guidance and support to several clubs. I have to visit each club a couple of times a year and provide support and feedback as needed to help the members and the club grow.

I visited one of my clubs a few evenings ago and had a great experience. Whenever a Toastmaster leader visits a club, we are always asked to speak a few minutes. I noticed there were newer members and at least one guest. I chose to include in my introduction how much Toastmasters has helped me grow in confidence and courage, especially as a person who stutters.

To my amazement, two other people in the group also stutter. After I spoke, everyone else introduced themselves. One young man, a member for only a month, shared that he could relate with me. He said it was good to hear a Toastmaster leader talk about stuttering, as he also stutters.

And then, the guest at the meeting shared that he too stutters. He is from Copenhagen, Denmark and is here for a semester as an exchange student. He stuttered openly and shared that he too was happy to hear a Toastmaster leader openly acknowledge stuttering. He mentioned he had heard about Toastmasters through the McGuire (speech therapy) program he had taken in Denmark.

After the meeting, this young man said he felt comfortable and planned to join Toastmasters and then transfer his membership when he returned home to Denmark.

This made a great impact on me that night. I wondered if I had not shared about my stuttering in my introduction, would these two young men have shared? Maybe, maybe not. They might have felt no one could understand and might have felt they needed to keep it hidden.

I felt inspired that my choice to share personal information about my stuttering might have inspired those two young men to feel comfortable enough to disclose.

And what are the odds that 3 people who stutter would end up at the same Toastmasters meeting, totally unaware of the coincidence? Something tells me we were supposed to be there that evening to encourage and inspire each other!

What do you think?

I was in an important meeting earlier in the week, with two of my colleagues and two guests from another organization. I had reached out to the other agency, inviting them to meet with us so we could explore a partnership. I had done the initial outreach by phone.

This was an important meeting. Everybody in the room had a vested interest in brainstorming and getting both opportunities and challenges onto the table. A partnership with this agency means a “win-win” for both organizations, and ultimately the individuals we serve.

Since I had convened the meeting, I led off, introducing people and getting right to the point. Early in, I blocked and then had some repetitions. The woman guest snickered and had a bemused expression. I didn’t say anything, but continued talking and had another minor block. The woman laughed again and showed “the look”, you know the one I mean.

Out of the corner of my eye, I could see my female colleague catch my eye and question me with just her eyes. She was silently asking, “well, how are you going to handle this?”

I am one of those persons who doesn’t want to make my stuttering an issue in professional environments. At this meeting, we were not convened to talk about stuttering. But I had to say something. This woman obviously did not know how to react when encountering someone who stutters.

It also bothered me, a LOT. I was surprised that a manager in a social services agency would be so disrespectful, even if that was not her intent.

So I very quickly said, “Pardon me, you should know I stutter, and I’m OK with it. I hope you can be too.” The woman then blushed, looked down, and said “I’m sorry.”

I momentarily felt guilty. I did not mean to embarrass her or make her feel bad. But she had unknowingly (I assume) made me feel bad and I needed to get the “pink elephant” out in the open right away and then move on. Which I did.

I continued talking, and stuttering, and then we all participated in a great dialogue and had a productive meeting. My stuttering was a non-issue for the rest of the meeting.

Afterwards, I asked my colleague what she thought of the way I had handled it. We have only worked together for 3 months. She said, “You had to say something. Once you did, it became a non-issue, and we moved forward. You did the right thing.”

She then said, “You must get that a lot, huh?”

I knew what she meant and wished it wasn’t true, but she is right. Yes, I get those looks and snickers a lot from people who don’t know I stutter before they learn that I actually do.

People seem surprised. Like they don’t expect a person in a position that requires so much communication to happen to stutter.

When this happens, I feel it is my responsibility to educate the listeners, so we can move forward.

Even though I am very accepting of my stuttering, I will admit that negative reactions like this still sting. I still feel hurt when it happens, even when I know it was not intentional

What do you think? Do you “get this” a lot? How would you have responded? Do you think I did the right thing?

This was very interesting to me. In a very succinct way, this quick comment by a friend sums up the covert stuttering experience for some people.

A friend asked how my new job was going. I started a new position in mid November, something that is quite different for me and out of my area of expertise. Part of my responsibilities include providing resources and support to 15 adult education teachers.

In an email, my friend commented, “Wow Pam, you are amazing. You have to manage 15 staff and they let you stutter the way that you do. That is very inspirational.”

To me, this spoke volumes about how we hide our true selves, and how we feel about exposing our differences at work and in professional environments.

What do you think?

I saw this question posted on Yahoo Answers by a young girl who was looking for alternatives she could try to help with her stuttering.

I am a 15 year old girl who stutters. Lately, I have been letting it get the best of me. Last year, I didn’t care who thought I was weird if I stuttered and if someone did, than they are an idiot. But now that I am in high school, I have been figuring out that people don’t want to be friends with someone who is different…if you understand what I mean. The sad thing is though, I understand them and frankly agree (in my 3rd person world). I took speech therapy for 13 years and it has had no effect. I was wondering if there is anything different than the speech easy and therapy? (Both haven’t worked in the slightest.) I have lost most of my friends because I am afraid to talk to them now… Katie

A couple of people recommended this young girl try practicing reading out loud, singing, or Reiki.

I posted a response to her on the Yahoo site. Rather than just reprint what I posted, (which is not one of the above ideas) I wondered what some of you might suggest to her!

Please leave comments or give some ideas for this 15-year old. What have you learned about making room for your stuttering that might help Katie?

I will try to post some of these to her original question on Yahoo in the hopes that she will see them, or link over here so she can see your comments!

I read a piece on laughter on another blog (Brian Scott Herr) and was really able to resonate with what he wrote. He talks about being laughed at by a customer service person when he was purchasing tickets and stutters.

All of us who stutter have had this happen, as kids and teens, and into adulthood. I know – it has happened to me more as an adult than as a kid!

Why? Because I am more open with my stuttering now as an adult. When we stutter openly, we can feel vulnerable and exposed.  We feel particularly vulnerable when we encounter someone unfamiliar with stuttering and their first reaction is to laugh at us.

It hurts when that happens! I used to get really upset and feel my eyes fill up with tears, and struggle to compose myself until I was done with whatever I was doing and then I would practically run out to my car. And cry! Tears of embarrassment and anger!

Anger at having been laughed at for something I can’t help. But also anger at my own inability to say anything. My shame would paralyze me to the point that I just froze and couldn’t say anything.

It still happens! I get laughed at or mocked occasionally. It hurts! Sometimes my eyes fill up right away, because it stings. And then I get mad at myself for letting those tears well up.

But one thing has changed. Now I am confident and comfortable most of the time (notice I say “most”) to say something when someone laughs or mocks my stuttering. I usually say something like, “just so you know, I stutter. I am OK with that, but I am not OK with someone laughing or making fun of me. It hurts my feelings.”

People are usually surprised when I say that. Some get embarrassed and apologize profusely. Some turn red and don’t say anything. Some say, “oh, you do not.” Or, “I stutter sometimes too.”

I do not address someone who laughs at me because I want them to feel bad or embarrassed. I do it for ME! That’s right, ME!

I don’t deserve to be laughed at or mocked just because I stutter or sometimes have a long pause when a word gets stuck. No one does.

Not everyone is in the place on their journey where they feel comfortable addressing someone who laughs at stuttering. It takes courage. It involves taking a risk. Not only have we stuttered, but then we are going to call more attention to it.

Laughing is good for the soul. We all need to laugh – at things that are funny, not hurtful.

And we need to laugh at ourselves once in a while too, meaning not take our self too seriously. I still have to work on that. I have to work every day at believing that I deserve to be treated and listened to with respect. That starts within.

We should always be laughing with someone, not at someone’s expense.

What are your thoughts?

A friend and I were at a tavern over the weekend. We were meeting in person for the first time, so I chose a place that I have been to before and is close to where he is living temporarily.

We had originally planned to meet at a coffee shop, but we changed up because it was so COLD the day we met and it was easier for my friend to just cross the street.

A tavern meant we could grab a beer together instead of just coffee.

When our waitress came over to take our orders, I stuttered on what I wanted, and she filled in the word for me. No biggie.

My friend blocked and stuttered, and she proceeded to finish the word for him as well. When they were done speaking, I piped up, “Hey,just want you to know, we both stutter, so you may hear a bit of that while we are here today.”

She responded back quickly, “Oh, so what would you prefer? Should I finish the words for you or would you rather I just patiently listen?”

I said I prefer that she be patient and allow me to say my own words, and then I said, “but I can’t speak for my friend. (Looking at him, I asked him) what do you prefer?”

He said, “the same thing, please patiently listen for me to finish my own words.”

I was so impressed with this little 45 second exchange. This waitress showed a respect, tolerance and understanding for difference that we often don’t see.

By bringing it out in the open the way I did (I hope I didn’t embarrass my friend!) we clearly advertised and educated.

And to me anyway, we got the by-product of a greater sense of permission to stutter away. Both of us seemed to stutter more freely for the remainder of our visit there. (Or maybe it was the alcohol. I’m not telling!)

What do you think?

I had an interesting chat with my sister over dinner this past weekend. We are both on Facebook and she has been communicating with a couple of people I know through a stuttering forum.

Don’t ask how it started, but she has become friends with several people and was “added” to a forum by a member.

Some people might have a problem with a non-stutterer being a member of such a group. Personally, I think it’s a great idea that anyone interested in learning more about stuttering  be “allowed” to engage and participate in group discussions.

My sister mentioned that she has chatted quite a bit with one person, including chatting over the phone a few times. This woman who stutters has mentioned to my sister that the group has been a great source of support for her.

Many of the group members have talked her through various confidence issues and encouraged her to take chances with speaking that she previously never would.

My sister mentioned that when they have talked over the phone, this woman sounds great and that her stutter is very mild, saying, “it’s like yours, Pam.”

My sister also went on to say that she doesn’t really understand why then this person would seem so overly concerned about talking and taking chances publicly.

I reminded my sister that there is a huge amount of shame involved in stuttering and that’s why these stuttering forums are so popular and successful with people who stutter. If you look at some of the forums, it is not uncommon to see 50 or 60 responses to questions or posts by members.

Why? Because it is infinitely easier to express ourselves in writing, behind the relative safety of a computer screen, than it is to have real-time conversations over the phone, Skype or in-person. My sister said “no, that can’t be true. Look how much back and forth there is. Look how much this woman has been helped.”

I said, “yes, but it is all through writing. It is much safer to express our self in writing. We don’t stutter then. It becomes the safety net for the huge amount of shame that a lot of people who stutter still deal with.”

My sister just looked at me and said, “I never thought of that. That makes sense. Wow, you’re probably right.”

What do you think? Do you think online stuttering groups or forums become a safety net for some people, a way to not have to talk?

An interesting article appears in today’s Business Management Daily about a worker who stutters who is hoping to get a promotion at her job.

She is told by her supervisor that the new manager would be brought in from another department.

When the worker asks why, she is told, “we know you work well with the other typists. They know about your stutering problem. But this is for a manager position. What about the communica­tion skills?”

She is further told, “We simply wouldn’t be doing you a favor by promoting you into a job you couldn’t handle.”

Couldn’t handle? I stutter and speak publicly in my job every day! To managers, communications specialists, teachers, administrators.

Read the full article here. There is some brief discussion on the American’s With Disability Act (ADA.) What do you think? Is this for real, or as friend Burt suggests, written as a parody?

My friend Devayan from India made me smile when he asked if I would be able to meet up with him and his brother when they arrive to New York this weekend.

It seems Devayan’s older brother has not been around too much stuttering, other than his brother’s, so Devayan thought it would be a good idea if he met me. As he put it, then his brother would be exposed to some good, confident stuttering.

That made me laugh when we discussed it over Skype this past weekend. We were chatting about Devayan’s pending move from Mumbai, India, to New York, USA. He had lots of questions, including how cold is it here, where could he find some inexpensive pots and pans, and does the local grocery store sell good chicken and eggs?

During our conversation, Devayan had several very good stuttering moments! It seems excitement and stress increases his stuttering, just like it does for most of us. (I had been under the impression that Indians who stutter don’t get stressed! Only kidding!)

So when he asked if I could meet them on Sunday for coffee before his brother returns home, I smiled and laughed. Devayan considers my stuttering to be of the good and confident type.

It struck me how great it was that we were able to have this conversation about stuttering – him telling me mine is confident and me telling him that he had some “great stutters.”

It also made me ask myself: “what is confident stuttering?” And it made me think he is well en route to becoming a good future speech therapist!

Confident stuttering is natural and open, staying with the block or repetition, making eye contact and smiling during the stuttering moments. I will be the first to admit that I don’t always do this, but I strive to anyway!

Maybe your definition is different! What do you think? How do you define “good confident stuttering?”

P.S. Devayan arrives in New York this weekend, and I am confident that we will both be cold and stutter well when we finally meet in person!

It still surprises me when someone tries to finish my words for me. Since I am so open about stuttering and mostly everyone who knows me knows I stutter, I guess I believe that people should not do that.

But it appears to almost be instinctual on some people’s part. Maybe it really does boil down to people just wanting to be helpful.

I saw my niece the other day, for the first time in a while in person. We stay in touch via Facebook and texting, but that’s not the same of course.

We arranged to meet somewhere on Christmas Eve. I had some items to pass along to her. We only chatted for a few minutes.

In that brief few minutes, I got stuck on a word and my niece filled it in for me, quickly. I hate when people do that, but I didn’t say anything. I hadn’t seen her in a while. Maybe she forgot I stutter! And I didn’t want to embarrass her by saying anything, because it happened within seconds.

But it still surprised me! That she did it, how I felt about it, and that I didn’t say anything, that I just let it pass.

Someone else supplied a word for me earlier this week at work as well. It was very casual, in passing, I don’t even remember who it was. But still it struck me. I was surprised that it happened again.

Are people really trying to help out when they fill in a word for us? Or do they feel so awkward with the stuttered moment that they feel they must say the word in order to keep the conversation flowing forward?

For the past several months, I have been communicating with a young man who stutters from Mumbai, India. His name is Devayan, and we started emailing each other in September.

Devayan learned about me after getting actively involved in the internet stuttering community. He started listening to StutterTalk and my own podcasts here and reading this blog.

Devayan connected with me by email in the fall, after realizing that I live in upstate New York, close to a college he was interested in attending. Devayan was hoping to come to the United States to pursue graduate studies in speech language pathology.

He asked my opinion on the graduate essays he was submitting to two colleges. He wanted my honest feedback. He got that, maybe even more than he bargained for!

Devayan didn’t mention in his first draft essay to The College of St Rose that he stuttered. I thought he should, as that would set him apart from other candidates. That and the fact that he is also a HE. Male SLP students are fairly rare.

So I suggested that Devayan rewrite his entire essay! He did, and soon after sending it in, he emailed me to let me know he had passed the first phase of admission. He would now be invited for a face-to-face interview.

We discussed that, and I suggested he ask if he could interview via Skype. It took a while for the college to confirm that a Skype interview would work. So in the interim, Devayan asked if we could chat via Skype. He wanted to pick my brain!

We coordinated the time zone difference and finally “met” over Skype, where we had a great conversation about what to anticipate in the graduate admission interview. Since that time, we have chatted via Skype a few times.

Soon after Devayan had his graduate student interview, he emailed me to let me know he was accepted. Then, in the course of just weeks, he satisfied his student visa interview and purchased his plane tickets to fly from Mumbai, India to Albany, New York, USA.

Devayan is scheduled to arrive here sometime in the first week of January 2012. We plan to meet in person soon after that, which to me is amazing and so meaningful.

It is amazing to think that one person can impact another in such a huge way that one is willing to make such a leap of faith and move half way across the world. It shows the power of connection, and what happens when we share our personal experiences honestly with another.

I don’t think either of us thought in September that we would be really planning to meet in person in January. But we are!

And the flurry of emails continues. I have given Devayan some ideas of what clothing to pack and buy for the cold Northeastern part of the USA, which is quite different from India. And he has asked me about joining Toastmasters here, as he joined a club recently in Mumbai, and wants to stay involved with that once here.

I am excited to introduce him to some of my friends here in New York, and get him involved in our monthly Chat & Chew social gathering of people who stutter.

This will be a huge change for my young friend from India. One that will change his life. And one that will likely change many lives when he eventually returns to India, armed with new tools and resources to help other people who stutter.

People who stutter can help other people who stutter, one person at a time, just by opening up, talking, sharing and connecting.

I look forward to adding more details to this story as it continues to unfold, and adding a picture of the two of us when we finally meet in person.

This is my friend Lisa giving a talk at a local TEDx conference in Albany, NY last month. I had the privilege of being there in person to see and hear her talk, and more importantly, the audience reaction. They loved her. She was the best presenter by far, of 16 speakers.

TED talks are global. If you have never heard of them, check them out. It’s a simple, yet profound idea. Get people who have something to say to say it. Like Lisa does here.

I met Lisa a little more than a year ago, after “stalking” her (her words!) and convincing her to meet me. We found out through email and social media that we live and work very close to each other.

Lisa has a severe stutter, and works in an industry where she helps other people find their voice. As we began to get to know each other, Lisa shared that she has never talked publicly like this. Until this year. Like NOW!

She spoke at a major industry conference in LA about a week before she did this talk. I think it’s safe to say Lisa has found her voice.

I am glad I stalked her and we have become friends. She inspires me. She has also been a guest on my podcast!

Last night, after our Toastmaster’s meeting, some of us went to dinner to celebrate the holidays as a group. It is always nice when we can get together to socialize outside of the regular meeting. It allows people to get to know each other in a more casual, relaxed setting.

After dinner, our small group chatted and laughed about a number of things. As it got late and people began to leave, just three of us women were left and we were still chatting and enjoying ourselves.

At one point, I got stuck on a word and JC finished it for me, then immediately touched my hand and apologized. She said, “I’m sorry. I know better than that. It’s just that I am amazed each time I hear you get stuck. I say to my self, ‘ah, that’s right, she stutters!'”

For some reason, that struck me as something I wanted to ask her about. I said, “Why does that amaze you?”

JC said, “Oh, I just forget you stutter. And then when you do get stuck, it always amazes me. I guess with my ADD, I just have to remind myself, oh yeah, she stutters.”

She further went on to say, “every time I hear you get stuck, my brain sends me this reminder, oh yeah, she stutters, oh yeah, she stutters, that’s why I should have known better than to finish your word for you.”

The other woman sitting with us was just looking at us in amazement and taking in every word. I said something like, “you look stunned!”

She said, “No, not at all. It’s just amazing to hear the two of you so comfortably talking about stuttering and ADD, like it’s no big deal.”

It’s not, right? When we put ourselves out there, it’s no big deal. People then know how to respond to us, if we show our own comfort level with whatever it is that makes us unique.

I had an impromptu moment of stuttering humor at a Toastmaster’s event on Saturday, which couldn’t have been better if I had planned it!

Once a month, our Toastmaster’s division has an Executive Council meeting, where all of the officers get together and compare notes and progress.

On this day, I was asked to present the report for our division, in the planned absence of our Division Governor.

We follow a pretty tight agenda, and each presenter gets 5-7 minutes to deliver their report. Someone “times” us, and holds up helpful flags to let us know our pace and when to wind down. Red means stop! When I saw my “red flag”, I still had a couple slides left to cover and more to say.

That is not unusual for me. I often struggle to stay within timeframes, and have demonstrated that throughout my 5 years of giving Toastmaster speeches. I have given over 50 speeches and am on track towards my goal of DTM (Distinguished Toastmaster) which is the highest rank in Toastmasters.

So I said I wasn’t finished yet, and added, “Just so you know, stutterers are always entitled to more time.” That got an appreciative laugh from the audience.

Someone immediately chimed in and said, “Pam, you are well on your way to DTM, or ‘Don’t Time Me!” That got an even larger laugh from the group.

I finished up with my presentation and sat down to applause!

As I thought about it later, I realized how great a moment that really was. In a formal meeting following formal timing protocols, I injected impromptu humor about  stuttering, which was well received.

And a fellow Toastmaster felt entirely comfortable to “jab” back with a perfect little joke that everybody got and enjoyed.

Another example of the value of sharing our stuttering and making it a comfortable topic for anyone to talk about.

Earlier this week, I visited some classes and met teachers and students that I will be working with in my new position of Adult Literacy Program Manager.

My goal is to introduce myself personally to all of the teachers I will work with, and to as many of their students as possible. I think this is the best way to navigate my way through a new position that includes programming I am not familiar with yet!

I visited one of the adult high school equivalency classes. I introduced myself, and personally shared a little about who I am and what my goal is with my new position. That is important to me, since this is adult education. Adults should know who I am and what I will be responsible for, so when they see me walking around or pop into a classroom, they won’t be wondering, “Who’s she?”

It is also important for me to be humble and acknowledge right from the start that adult education is new for me. My learning curve includes honesty and asking for guidance and for people to be upfront with me.

People seem to really appreciate that, and are more willing to reciprocate when I ask them to introduce themself to me and tell a little about why they are taking this particular class at this particular time in their life.

Adults have many different reasons for taking literacy classes. For some, it’s not easy to tell their tales. I had thought that it must be hard to “tell their tells” to a total stranger. It would be for me!

But it has not been an issue so far. Every student I have engaged with has been honest and told me stark details, in front of their classmates and teacher. It was evident to me that the teacher in this particular class did not know all of the details shared on this day.

One woman, in her late 40’s, acknowledged that she is ashamed that she never finished high school and doesn’t want to live with shame anymore. She said it embarrassed her to admit this to her classmates, all of whom were male and considerably younger. Not one batted an eyelash. It is what it is. It may have been their story too.

Another young man shared that he dropped out of school only 3 months before the end of his senior year, because he knew he wouldn’t graduate. He went to school only to leave school. He was bored and unchallenged and didn’t see any value in what high school was teaching him.

He is in this class now because he knows he can’t go any farther without a diploma and he is sick of his life being a dead-end.

I responded to some of what he shared, and got caught in a good stuttering block, followed quickly by lots of repetitions. It seemed a good time to share about my stuttering. I mentioned that I stutter (like I just had!) and that I am OK with it, and hoped they were too. I also mentioned that, like the woman, for different reasons, I used to feel shame and embarrassed to acknowledge that I stutter.

From there, I matter-of-factly moved on and asked the last student to introduce himself. Since he was last, he shared that since everyone else had been so honest, he was going to be as well. He shared a quick story of drugs, wrong crowds, bad decisions, loss and finally “seeing the light.” Everyone nodded and made eye contact, and you could tell everyone understood everyone’s stories as partially “their own.”

This last man further offered, “And you know what else? I stutter too! Not as bad as I used too, but every once in a while you can still hear it. And my mother stutters too. Sometimes her stuttering was so bad it was almost laughable. Not in a mean way, but she stutters really bad, you know. But she doesn’t let it “tense her” as much as it used to.”

He added, “me either. When I stutter sometimes now, I don’t let it “tense me” like it used to. It’s good to talk about it once in a while.”

I was kind of blown away by all that had been shared in 35 minutes. I told the class that and thanked them for their honesty, and smiled and wished them a good day before leaving. And as I left the classroom and looked back through the window, I saw the class turn their attention back to the math “brain squeeze” on the white board.

As I drove home, I processed all I had learned and shared that day. And wondered if that man would have shared that he, and his mother, stuttered if I had not shared it about myself.


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© Pamela A Mertz and Make Room For The Stuttering, 2009 - 2026. Unauthorized use and/or duplication of this material without express and written permission from this blog’s author and/or owner is strictly prohibited. Excerpts and links may be used, provided that full and clear credit is given to Pamela A Mertz and Make Room For The Stuttering with appropriate and specific direction to the original content. Same protection applies to the podcasts linked to this blog, "Women Who Stutter: Our Stories" and "He Stutters: She Asks Him." Please give credit to owner/author Pamela A Mertz 2026.
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